What’s our HoodDrop program?
We visit different neighborhoods throughout the DMV to deliver Shouk food to you. Your neighbors and you order ahead, and we show up right in your hood with the food.
Where do I find your schedule and drop locations?
You can find our current HoodDrop schedule right on our online ordering page.
What do I need to bring?
Please have your order number ready to allow for a speedy pickup.
What happens if I’m running late?
If you are not there on time, our drivers will attempt to call you. If possible, we will leave your bag behind for you to find when you show up.
How do I order?
You order online on our website or app. Find your neighborhood under the HoodDrop section. We accept orders a full week in advance, and up to 2 hours before delivery, unless we sell out sooner (which happens often). So we suggest placing your order as soon as you’re ready.
Where do you deliver to?
Each of our HoodDrops deliveries has a designated central pickup location. You can find the location listed on each specific HoodDrop.
What’s the pickup process like?
We maintain strict social distancing during pickup, and our drivers wear masks and gloves. Where possible, we establish a drive-through line and place the food right in your car. Elsewhere, we ask that you come up one a time to claim your order.
Do I have to show up right on time?
Yes. This is literally a drop. We stay on location for 10 to 15 minutes and cannot linger longer.
Do you charge for delivery?
We charge a flat $5 fee delivery and service fee.